Refund policy

Return and Refund Policy Overview

We offer a 14-day return policy, meaning you have 14 days from the date of receipt to request a return.

Eligibility for Returns

  • Items must be returned within 14 days with proof of purchase.
  • Products must be unused, in original condition, with tags and packaging intact.
  • Final Sale items and gift cards are non-returnable.

Reporting Damages

  • If your order arrives damaged or defective, report it within 48 hours of delivery for assistance.

Refund Process

  • Once we receive and inspect your return, we will notify you about the refund status.
  • Approved refunds will be processed within 10 business days.
  • Refunds are issued only to the original payment method.
  • Combined returns are not permitted (each return request must be processed separately).

Need Help?

If more than 15 business days have passed since your refund was approved, please contact our customer support team at 

Support:  Monday-Friday

Call Us:  +966 539709816

Email : hello@miriama.store

Address: 5435 Al Hakam Ibn Abdullah Al Thaqafi Rd, Madinah 42393, Kingdom of Saudi Arabia.